4. Our newest experience, Beauty and the Beast, is a magical . Ticketmaster offers the unique concept of Fan Guarantee. NetworkBuildz is a team of experts those specializes in Networking and Technology space. Will the person I transfer tickets to need a Ticketmaster account? Remember, the receiver's email address must be different to the sender's email address. Can I Transfer Ownership of My Universal Tickets? If in doubt about any of your tax obligations, you should seek specialist tax advice. Ticketmaster's Face Value Ticket Exchange. It is against Universals policies to resell any unnamed/undated tickets you have received, won, or bought. All prices are displayed in the currency that they will be charged in, and we accept no responsibility or liability for additional charges you may be subject to by your credit or debit card provider, or any currency exchange rate fluctuations, which are entirely at your risk. As our Sales Terms and Conditions state, all sales are final. 5.12 You understand that your name, postal address, email address and telephone number may be provided by us to a buyer if it becomes necessary for the purposes of fulfilling the order. Sellers do not allow cancellations and are not obligated to offer any refunds, discounts, or exchanges, so we are unable to extend those to our customers. BUYER TERMS (BUYING AND USING RESALE TICKETS). Contact Us $5.00 for trade-ins 6 to 24 hours from departure. You can try to reach out to Ticketmaster via support form by mentioning the subject line as Wrong Date Booking. 2. The Advanced Services may permit you to forward your season tickets to another person. Find your order and click the Sell Tickets button or the Sell button on the app to see if resale is available. Refund and Exchange requests are subject to conditions that are outlined in our Purchase Policy. At this zoo in a central California farming community, the 32-year-old African elephant is key not only to drawing visitors but also to ensuring there are elephants for . 15.1 If we need to contact you, we will use your Ticketmaster account contact details. You can check the status of your order anytime by visiting your My Ticketmaster account. Universal Studios tickets are non-transferrable. 'Bring Your Baby' Guided London Walks are sensitively devised to suit parents and carers of even the tiniest babies to enjoy London's history. If an error results in an incorrect order confirmation being issued, we will notify you as soon as possible and reserve the right to cancel the order without any further liability. If you cant use your unnamed/undated tickets, youre better off keeping them or gifting them to someone else. If modifying your ticket is not enough and you want to cancel it altogether, there are a few things you need to understand. The app is the easiest way to make modifications, but you have to do so at least three days before your visit. To initiate mediation, a party must give written notice to the other parties to the dispute requesting a mediation. Steps to Exchange Tickets on Ticketmaster: Below are the in details steps to help you out on exchanging or upgrading the seats on Ticketmaster: You will be able to exchange or upgrade your Ticketmaster tickets only if the event is at least 24 hours away and also if you purchased your tickets directly from Ticketmaster. Ticketmaster always ask you to validate and confirm the tickets details as booking date and personal details before final checkout as they dont provide the options to reschedule or make changes into tickets once they are booked. 9.5 Because you can purchase Items for events taking place in several different countries, not all Items are priced in British Pound Sterling. American tickets have a 13-digit number that begins with '001'. If you are no longer interested in attending the event or using the tickets you originally purchased, we welcome you to list your unwanted tickets for sale on our website. 9.15 Please note, all seating maps and charts displayed during the purchase process are for guidance only and reflect the general layout for the venue for particular events. How do I access and manage my game tickets for 2021 season? I've been to every continent except Antarctica, and I always looking for the next adventure. . You may also be required to provide a valid VAT invoice in respect of the order when requested to do so by a VAT registered buyer. NetworkBuildz aims to help people to connect, communicate and collaborate in secure and better way. Youll have to refer to your specific booking to understand what aspects of your trip are non-refundable or subject to fees. (c) tickets that were first purchased from any third party agents, venues, promoters or other sources (including Groupon). Go to solution change ticket to another date I have Hamilton tickets for September that were origanally for April 2020. no invoices, letterheads, business cards or compliments slips etc.). Prices vary by concert, so any additional charge would need to be paid at the time of the exchange. (c) to the extent that any increase in any loss or damage results from your negligence or breach by you of any of the terms of this Ticket Exchange Policy and/or any other applicable terms and conditions and/or any applicable laws or regulations. Why Cant I Resell My Tickets on Ticketmaster, Ticketmaster Transfer Not Working, How to Fix, How to Fix Oops Something Went Wrong Error. Hit 'Sell'. You can begin the process by clicking the Sell button located in the upper right corner of the homepage. NetworkBuildz 2023. If you have purchased the wrong tickets for same date on Ticketmaster, then Ticketmaster asks users to reach out for changes as soon as possible you notice it via support form. 15.3 Your query or complaint shall be acknowledged by us as soon as possible and in any event, within five business days of receipt. If you no longer can attend then you can either give/sell the tickets to a friend or sell the tickets on Stubhub. 9.12 It is prohibited to obtain or attempt to obtain any Resale Tickets through unauthorised use of any robot, spider or other automated device or software, or any other illegal or unauthorised activity. (b) follow the instructions to set up a password-protected account providing your correct full name, postal address, telephone number and email address (all your details must be kept up to date at all times). 1999-2023 Ticketmaster. Yes. 11.1 If an event is cancelled, rescheduled or materially altered, we will use reasonable endeavours to notify you once we have received the relevant information and authorisation from our Event Partner. Through the Rams app you can download your tickets as well as manage your tickets - resell, forward or donate. Return to top Commissions Commissions are not recalled on exchanges of unused, non-refundable, reusable tickets, as no refund is being made to the customer. If the price is different it will have us collect or refund the difference and print new tickets. A word to the wise: when it comes to third-party sellers, avoid highly discounted tickets. Missed Event Insurance Terms and Conditions, European Union Online Dispute Resolution Platform, 1.2 We operate an online marketplace where you can purchase primary tickets and resale tickets, as well as other items in connection with events. 7.1 Payment to you of any Resale Ticket proceeds shall be made via Adyen MarketPay in accordance with. We inform the venue that the tickets have been sold to you so there will be . skip to content. The format may vary depending on the country or event, but usually consist of a series of numbers, letters or both. Your existing Ticketmaster Tickets confirmation/order number should be formatted as 12-2345/FLO. How to play Tickets Location Time Costumes Other questions Ticket exchange guarantee Top tips for taking part What is a CluedUpp event? How to Fix Facebook Marketplace Newly Listed Not Showing, How to Delete Zelle recipient in Chase Bank App, How to Fix Ticketmaster Pardon the Interruption Error, How to Transfer Tickets on Ticketmaster, Step by Step Process. Finding a ticket is no simple task especially following another year of dreaded ticket sales and that oh-so-awful Ticketmaster queue. A full-service national event ticket marketplace. A further separate contract is entered into between buyers and sellers when buying or selling Resale Tickets using the Ticket Exchange (please see clause 3.4 for details). 13.4 If you are using the Ticket Exchange in the course of a business, you hereby indemnify and hold the Indemnified Parties harmless against all losses, damages, expenses (including reasonable legal fees), liabilities, claims and/or demands suffered) that arise out of any third party or government authority claim that involves, relates to or concerns any local, regional or national tax obligation or amounts due or owing pursuant to any tax regulation, order, law or decree, or any dispute concerning the tax status of you or us. Ticket prices also fluctuate throughout the year, and youre likely to come across some sweet discounts during the off-season. However, you (seller) may delist your Resale Tickets (provided they remain unsold at the time of delisting) so that you can request a refund from us for your Primary Tickets as originally purchased under our, (b) buyers of orders for Resale Tickets that were placed prior to the announcement of the alteration or rescheduling of the event will be able to request to cancel their order. The first set of numbers (in this case 12-2345) is the order number, which is assigned to the purchase when it is made. Firstly, security wont let the new person past the front gate. What can I do to amend this? These are generally in extraordinary circumstances, particularly in the case of a death in the family. The format usually includes a combination of numbers and letters. A per ticket exchange fee may apply. What is a CluedUpp event? Unfortunately, tickets purchased through third parties cannot be altered using the official app(s). Further information on how we use your personal data can be found in our. It is your responsibility to inform us immediately of any changes to your contact details at any time, whether before or after receipt of any Resale Tickets. Set the price. 14.1 To the maximum extent permitted by law, we (including our affiliates, parent undertakings, subsidiaries, and their respective officers, directors, employees, agents, legal representatives and sub-contractors) and our relevant Event Partners shall not be liable for any loss, injury or damage to any person (including you) or property howsoever caused (including by us and/or by the Event Partner): (a) in any circumstances where there is no breach of contract or a legal duty of care owed by us or the relevant Event Partner; (b) in circumstances where such loss or damage is not directly as a result of any such breach (save for death or personal injury resulting from our or an Event Partners negligence); or. Make Your Reservations Early and Adjust Accordingly. Tickets price would be automatically set as your purchased tickets price. With undated multi-day passes, they . Its important to keep the confirmation number safe as it can be required later on to access the tickets. Universal is super strict about their tickets, so I wouldnt recommend trying to push your luck. It knew that you had closed your account and should have contacted you to make alternate arrangements. Youre likely to get an expired or invalid ticket, and you cant modify either, let alone use them. Secondly, Universal is more than happy to work with guests to improve their park experience. Ticketmasters fan-to-fan exchange program is an option for some events, but it is not always available. Therefore, we recommend you check this Ticket Exchange Policy regularly to stay informed of its current terms and conditions. Stubhub is marketplace and as such does not maintain inventory. It allows users to purchase tickets for concerts, sports events, theater shows and more such events. (d) You may not list Resale Tickets that have been obtained in breach of our. via a Ticketmaster call centre or on any of our partner sites), along with orders made via our Groups department; and. Sellers are automatically notified when an order for their tickets is placed, and must confirm the order to finalize the purchase. They would be able to help you out in changing the seats with available options. Then how do I transfer my ticket to another friend if I am unable to attend due to work schedule the next couple months? 16.8 This Ticket Exchange Policy shall be governed by and construed in all respects in accordance with English law and both you and we agree to submit to the non-exclusive jurisdiction of the English courts in relation to any dispute arising out of or in connection with this Ticket Exchange Policy. Set your price or use our recommended price and tap List tickets. 5.1 When a buyer confirms that they want to purchase any Resale Tickets and makes payment, the order will be processed, and you will receive an "order confirmation" notification. Terrible system I will never buy tickets through Ticketmaster again. 9.6 For some events we may offer the ability for you to purchase Missed Event Insurance in relation to your Resale Tickets, from our third party provider. 4.2 Please note, tickets (including VIP tickets) are the only items that may be listed and sold using the Ticket Exchange. Please note, some complaints can take as much as 28 days to resolve. No, you can transfer all or some of your tickets. (f) You must declare yourself as a "business seller" if you are listing the Resale Tickets in the course of a business (or if we in our sole discretion determine that you are doing so) and/or are otherwise deemed to be a "trader" for the purposes of applicable laws and regulations relating to online trading and consumer protection (as such term is defined in such laws and regulations). 5.7 You are responsible for ensuring the safe, secure and timely delivery of Resale Tickets to buyers. Formatted as 12-2345/FLO for ensuring the safe, secure and better way, promoters or other sources including! To a friend or Sell the tickets on Stubhub your tax obligations you. 9.5 Because you can try to reach out to Ticketmaster via support form by mentioning the subject line as Date. Upper right corner of the Exchange tax advice automatically notified when an order for their tickets is,. Letters or both numbers and letters be required later on to access the tickets to another person and new. 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And the Beast, is a CluedUpp event but usually consist of a series of,! Will never buy tickets through Ticketmaster again use our recommended price and tap tickets! You should seek specialist tax advice, venues, promoters or other sources ( including )... For some events, but you have to do so at least three days before your visit following another of. Contacted you to make modifications, but you have received, won, or.! Manage your tickets as well as manage your tickets my Ticketmaster account contact details unnamed/undated tickets you have received won... Closed your account and should have contacted you to forward your season tickets to need a Ticketmaster centre! Placed, and I always looking for the next adventure mediation, a party must written. Official app ( s ) work with guests to improve their park.... Come across some sweet discounts during the off-season complaints can take as much as 28 days to.... 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