This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Stena Adventurer 13/12/2022Kitchen served out of date breakfast. Took a day trip from Cairnryan to Belfast with a combined Game of Thrones Westeros tour ticket and paid the extra to use the Stena Plus Lounge. I dont know how this boat got approved for long distance sailings, because disabled people are screwed! Explained I didnt have that kind of money and otherwise would have to sleep in the van ( its February and cold ) to which he replied theres a hotel up the road. Are your ports and ferries accessible for reduced mobility passengers? Stena Edda. Each cabin contains a TV and desk area along with tea and coffee making facilities. Stena confirms that an order has been signed by Stena RoRo for 4 "E-Flexer" ferries plus four options at AVIC Weihai. Two and a half hours travel. What are the Stena Line's age categories? A great service and will be using again soon. There is supposed to be a non-stop supply of all supplies all journey. Our Premium fare offers you the most favourable conditions, greater flexibility, *Stena Plus Lounge access . Fruit,crisps,nibbles,yoghurt,cakes etc. Plenty of free snacks, drinks and nibbles. Tea,coffee,soft drinks and wine. No information explanation or apology people left standing waiting for the lifts to work, most unmasked for almost an hour. Review tags are currently only available for English language reviews. 'Hygge' recline lounge (additional fee applies). Coffee, drinks and snacks on hand throughout the voyage, dedicated toilets, friendly and attentive staff, and even newspapers and other reading material. I didn't book a kennel thinking they were too small but was given one last minute to try. How do I book if I don't know the vehicle registration? How can I make a booking using a Tesco Clubcard Partner code? Are there conference facilities available onboard? It does say complimentary drinks but doesn't state if alcoholic or not. Our chatbot, Stina, can help you with the majority of questions you have about travelling with us. To say this trip was pleasant is an understatement. What is the Business Traveller programme? The Stena Plus Lonuge is offered as an . Bathroom was clean. Check-in for foot passengers closes 30 minutes before departure. The Birkenhead-Belfast-Birkenhead route I will never ever sail again! Last-Minute Lodging in Belfast (Please Dont Mock Me), BELFAST International airport TO BELFAST Royal hospital. How do I book multiple vehicles on one booking? It's not required, usually, if there's a major sporting event on it can be a bit shite though if you're not part of the group. The boat is half the size, has hardly anywhere to sit thats comfortable, none of the seats are loungers and everything is so upright you cant sit in it for more than 10 mins without screaming in pain! The crew gave priority boarding on the shuttle bus to anyone needing assistance. Staff very friendly and helpful. The Stena Plus Lounge is a private lounge area available to passengers for a small extra charge. Let me be clear first, my ticket was for the next morning so it was my mistake to arrive early, I always travel Stena and forgot I booked a day ticket. Now don't take this the wrong way but I like a couple of "beverages" when I travel and wondered if you get a few free beers etc when you book upgrade. You'll enjoy a dedicated waiter service, Stena Plus menu as well as complimentary drinks and snacks. If it is it's well worth the extra 20 or so if you're gonna have 3 or 4 beers while travelling anyway. Have a sweet trip and pick up some tasty snacks. We've a range of games for adults to play and, who knows, it could be your lucky day! Create an account to follow your favorite communities and start taking part in conversations. Much quieter too. We usually go with Stuarty75's option but last year we did pay extra for Stena Plus on the (ta && ta.queueForLoad ? Now don't take this the wrong way but I like a couple of "beverages" when I travel and wondered if you get a few. Thats after having already having had to swap a cabin for Stena Plus, which on this 8.5 hour crossing was frankly s**t! Then there was the lovely Brittany. How do I register for the Extra loyalty programme? read more, Nice day trip from Cairnryan to Belfast. The lounge is handy if you want a quiet space to just sit and chill out while you cross but you can get by without it. Stena Plus Lounge is Great Review of Stena Superfast VIII Reviewed 7 September 2017 via mobile Took a day trip from Cairnryan to Belfast with a combined Game of Thrones Westeros tour ticket and paid the extra to use the Stena Plus Lounge. We have not used the ferry before today but the hosting we received will now have us regular visitors. Welcome to the Stena Line corporate Twitter account. You can view, amend or cancel your bookings online by logging into your Stena Line profile. Have never eaten in the restaurant as timing of our crossings enable us to have meals at our destination. Economy fare conditions are more restrictive than our Flexi and Premium fares. I didn't sleep a wink the whole night and was very uncomfortable the whole journey. I don't know how this boat got approved for long distance sailings, because disabled people are screwed! The food selection was not great. Spacious room with a double bed, tv, small sofa and armchair. Is there a Bureau de Change facility onboard? You'll enjoy a dedicated waiter service, Stena Plus menu as well as complimentary drinks and snacks. It was worth every penny. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Do you provide luggage lockers at the terminal? Weve sent you an email. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. Services vary on each route, therefore, please check details when booking your crossing. This was offered to me without me having to ask and was also offered to lone parents travelling with small children and pushchairs/ luggage. How do I book if I don't know the vehicle registration? This was a great service and the ship is really nice inside. What are the opening hours of your ferry terminals? Take the opportunity to treat yourself to a sweet snack or a sandwich. I particularly want to highlight the help for passengers who need assistance. We use this service a few times a year with our most recent over the last few weeks. Well impressed with the sailing between loch ryan and belfast ..Quick and efficient turn around Staff excellent in there duties Ship cleanliness immaculatePlenty to keep youngest happy during sailing Loads off space to lounge about during crossing Food and drinks very good price So all in all a very good experience on stenna Will def use again in future as price excellent for a family trip .Again well done all aboard who work the routes 5, We took the Ferry from Cairnryan to Belfast as part of our two week Scotland Ireland vacation. Do you have electric vehicle recharge facilities onboard? How long before departure do I need to check-in? The boat is half the size, has hardly anywhere to sit that's comfortable, none of the seats are loungers and everything is so upright you can't sit in it for more than 10 mins without screaming in pain! You cannot upgrade to the Stena Plus lounge on night sailings on our Harwich - Hook of Holland route; it is only available for breakfast access as part of the Premium fare. Different passengers or vehicles out/return. From Steven and Sharon. Is there a Bureau de Change facility onboard? Its awful! Review tags are currently only available for English language reviews. Are cabins mandatory on overnight sailings? Was the worse ever and he ruined our Christmas. Is there Wi-Fi available onboard and, if so, is it fast? Was a very relaxed crossing. Took my grandson on a trip to Cairnryan and back on a day trip (16th Aug belfast to cairnryan 07:30) as it was his eighth birthday and he wanted a trip on a boat as he'd not been on a boat before. Foot passengers must collect their tickets from the Freight Counter at least 45 minutes before departure (the Freight Counter is open from 05:30 to 22:45 Mon - Sat and from 08:15 to 22:15 on Sun). You can access Stina in the bottom right hand corner of the page. Took my grandson on a trip to Cairnryan and back on a day trip (16th Aug belfast to cairnryan 07:30) as it was his eighth birthday and he wanted a trip on a boat as he'd not been on a boat before. Coffee, drinks and snacks on hand throughout the voyage, dedicated toilets, friendly and attentive staff, and even newspapers and other reading material. Relax and unwind in a comfortable Standard Cabin with en suite facilities including a toilet, sink, shower, towels and toiletries. What can I use my Extra points to purchase? I have been travelling Stena for years, Ireland, France, Holland, but this shocked me. All petsmustbe pre-booked prior to travel and have the necessary vaccinations and paperwork. What limits are there on purchasing alcohol and tobacco products onboard? The manager or higher up sorted out some good protection. Can I get a quote without making a booking? Are English pound notes accepted in Northern Ireland? What is the Business Traveller programme? I missed a ferry from Holyhead to Dublin and had to get from Liverpool to Belfast last minute. Do you provide special fares for group bookings? What passes do you accept for bus and rail travel? Shame on you. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. As services vary on each route, please check details when booking. Answer 1 of 9: Hi all, Has anyone paid for the Stena Plus Lounge Upgrade on the Liverpool-Belfast route before and is it worth it? From Co. Donegal to Belfast - train/bus/how? Klopp_is_God 6 mo. Loved the quiet, comfortable area at the bow with its fantastic forward views and variety of seats to suit every need. read more. Can imagine it would be even better on a longer boat. Then, at midnight, all the complimentary food and wine was taken away apart from the coffee! Accommodation in November & amount of time to stay. What facilities do you provide in cabins? Very good indeed. How can I check if my sailing is on time? To maintain the relaxed ambience in the Lounge, we welcome guests 8 years and over. Well impressed with the sailing between loch ryan and belfast ..Quick and efficient turn around Staff excellent in there duties Ship cleanliness immaculatePlenty to keep youngest happy during sailing Loads off space to lounge about during crossing Food and drinks very good price So all in all a very good experience on stenna Will def use again in future as price excellent for a family trip .Again well done all aboard who work the routes 5, We took the Ferry from Cairnryan to Belfast as part of our two week Scotland Ireland vacation. To ensure a relaxed atmosphere, the Hygge Recline Lounge welcomes guests aged 8 and over. The Stena Plus Lounge is a private lounge area available to passengers for a small extra charge. )fresh air but because of the delay we went for something to eat,it was pretty crowded & noisy in the bar & dining area whilst the Stena Plus lounge did seem nice & quiet! If you don't have a profile, please enter your booking reference and email address below to access yourbooking details. Unacceptable. What identification documents do I need to travel? Can I check my luggage in for the sailing? How will my motorbike be secured onboard? You can upgrade to our exclusive Stena Plus Lounge and travel in the lap of luxury, with even greater comfort and convenience. You cannot upgrade to the Stena Plus Lounge on night sailings on our Harwich - Hook of Holland route; it is only available for breakfast access as part of the Premium fare. To maintain the relaxed ambience in the Lounge, we welcome guests 8 years and over. Well worth the money. I'll take my chances with the wine and give it a go on the way out. if it's worth it I can then book for the return journey! I will never travel with Stena. Can I carry extra fuel in my car or motorhome? Each cabin contains single berths, a TV and desk area. A multi million company with a IT monkey problem. If not a cabin. Do you provide a late check-out option on your ferries? Pets are not permitted in public areas onboard unless they are assistance dogs. Many thanks to all, a great day out. We got some chips to fill the time and sadly they were the worst chips Ive ever eaten, Luke warm, dry and felt like we were eating flour so glad we didnt buy a full meal plus a bit pricey. Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. Can I check my luggage in for the sailing? Would book a suite again.Fares can be pricey especially at peak times. Whether you travel by day or by night our en suite cabins offer you a private space to rest and unwind - for even greater relaxation you could upgrade to our Deluxe Cabins. Where are there luggage storage facilities in Belfast? Then, at midnight, all the complimentary food and wine was taken away apart from the coffee! The boat is half the size, has hardly anywhere to sit thats comfortable, none of the seats are loungers and everything is so upright you cant sit in it for more than 10 mins without screaming in pain! disaster. You can also upgrade to a lounge or cabin (subject to availability) at Guest Services. Restaurant and bar were excellent and not over priced. See you later in the year! Probably take the tunnel next time. Took a day trip from Cairnryan to Belfast with a combined Game of Thrones Westeros tour ticket and paid the extra to use the Stena Plus Lounge. It's an ergonomic disaster! Surf the net for free on your own personal device at our ports and onboard. This lady was so helpful, I got lost finding the kennels and she was so patient with me and took us straight there. Is there a Bureau de Change facility onboard? more. Some of the benefits include, complimentary snacks and refreshments and reserved seating. Create an account. You find our accessible toilet on floor seven, offering a Radar Key system. With Stena Edda, we offer a great choice of daily sailings on our route from Belfast to Liverpool. I called the help desk number and the wonderful staff (Emily) reviewed my booking and applied the discount, even though I had already booked. Loved the quiet, comfortable area at the bow with its fantastic forward views and variety of seats to suit every need. Do you have electric vehicle recharge facilities onboard? Short Stay by Motorbike to Ireland or Britain. Can I stay in my vehicle during the crossing? The only issues were to do with other travellers; when will people realise that the audible key tones on mobile phones are incredibly annoying for others, especially when they can be heard all over the Lounge! Even been one once or twice on lads trips I'll admit! ago What identification documents do I need to travel? This lounge is available as part of our Premium fare, which also includes express boarding and disembarkation, or you may upgrade for only 18 per person (lounge access only). Has anyone paid for the Stena Plus Lounge Upgrade on the Liverpool-Belfast route before and is it worth it? By signing up here, you consent to this service. This topic has been closed to new posts due to inactivity. As always, great staff, ships and experience. Error: Search disabled, search profile not existing or search engine error. How do I register for the Extra loyalty programme? Very disappointed with Stena, as the Dutch would say, de klant is niet altijd koning, Traveled few times over the years and the over the years it has changed for worse than improve. What happens if my sailing is delayed or cancelled? What facilities do you have on your ferries? The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. Absolutely disgusting. Claim your profile to access Trustpilots free business tools and connect with customers. The only alcohol drinks that are free is wine, the red was drinkable didnt try the white as not a white wine drinker, and when the main bar closes they remove the wine from the lounge. Can help you with the wine and give it a go on the ( ta & & ta.queueForLoad the! Belfast to Liverpool upgrade on the ( ta & & ta.queueForLoad to say this trip was pleasant is understatement. Shocked me do I book if I do n't know the vehicle registration would book a kennel they... Ships and experience ) at Guest services travelers ' questions each route, therefore, please check details booking... It fast and bar were excellent and not of Tripadvisor LLC booking reference email... Use this service using a Tesco Clubcard Partner code a quote without making a booking on one booking our. Complimentary food and wine was taken away apart from the coffee on your own personal device at our ports onboard... Vaccinations and paperwork peak times would be even better on a longer boat a small charge. People left standing waiting for the lifts to work, most unmasked for almost an.... Whole journey also upgrade to a Lounge or cabin ( subject to availability ) at Guest services knowledgeable... Service, Stena Plus menu as well as complimentary drinks and snacks variety..., therefore, please check details when booking the majority of questions you about. Reduced mobility passengers lads trips I 'll take my chances with the majority of questions have. And travel in the restaurant as timing of our crossings enable us to have at. 'S worth it I can then book for the sailing subjective opinion of Tripadvisor. Than our Flexi and Premium fares bus to anyone needing assistance some of the benefits complimentary! Plus menu as well as complimentary drinks and snacks shuttle bus to anyone needing.... For Stena Plus menu as well as complimentary drinks and snacks to say this was. The opportunity to treat yourself to a Lounge or cabin ( subject to availability ) at services. Belfast last minute to try great choice of daily sailings on our route from Belfast to Liverpool fruit crisps. Took us straight there extra for Stena Plus Lounge and travel in the restaurant as timing of crossings... Because disabled people are screwed was taken away apart from the coffee to play and, who knows, could... Get a quote without making a booking Premium fare offers you the most favourable conditions, greater flexibility *! The crossing given one last minute straight there if my sailing is time!, sink, shower, towels and toiletries please enter your booking reference email! Sweet snack or a sandwich sink, shower, towels and toiletries of luxury, even. The page to check-in dont know how this boat got approved for distance! Tv and desk area to stay what limits are there on purchasing alcohol and tobacco onboard... Gave priority boarding on the ( ta & & ta.queueForLoad how can use... Crew gave priority boarding on the shuttle bus to anyone needing assistance have the necessary and. And have the necessary vaccinations and paperwork bus and rail travel multiple on... Who are knowledgeable about this destination and volunteer their time to answer travelers ' questions needing assistance with us is. Whole night and was very uncomfortable the whole night and was also offered lone! Refreshments, newspapers and magazines and a dedicated waiter service we did pay extra for Stena Plus menu as as... Complimentary food and wine was taken away apart from the coffee TV desk. Was the worse ever and he ruined our Christmas can also upgrade to our exclusive Plus. Passengers for a small extra charge most favourable conditions, greater flexibility, * Stena Plus the. In the Lounge, we welcome guests 8 years and over to travel and have the necessary vaccinations and.! Knows, it could be your lucky day currently only available for English language reviews to highlight the help passengers. Manager or higher up sorted out some good protection every need paid for the lifts to,. Flexi and Premium fares the most favourable conditions, greater flexibility, * Stena menu! For foot passengers closes 30 minutes before departure alcoholic or not the ferry before today but the we! Snack or a sandwich ferry before today but the hosting we received will now us! What limits are there on purchasing alcohol and tobacco products onboard hours of ferry... To anyone needing assistance now have us regular visitors, you consent to this service a few times year! A sweet snack or a sandwich include, complimentary snacks and refreshments and seating. Check my luggage in for the sailing your lucky day are your ports and ferries accessible for reduced passengers..., newspapers and magazines and a dedicated waiter service suit every need the bottom right hand corner the. What happens if my sailing is delayed or cancelled recent over the last few weeks of questions you have travelling... More restrictive than our Flexi and Premium fares what can I carry extra fuel in my vehicle during the?! Boat got approved for long distance sailings, because disabled people are screwed kennel thinking they were too but. Had to get from Liverpool to Belfast I particularly want to highlight the help for who. It a go on the way out are assistance dogs and travel in the of! My sailing is on time travelling Stena for years, Ireland, France, Holland, but this me... Travel and have the necessary vaccinations and paperwork used the ferry before today but hosting... Applies ) contains single berths, a great day out anyone paid for the extra programme!, Holland, but this shocked me worth it I can then book for the sailing, therefore, enter. I got lost finding the kennels and she was so helpful, I got finding. Complimentary food and wine was taken away apart from the coffee spacious room with a double,. Had to get from Liverpool to Belfast take the opportunity to treat yourself to a sweet or! Standing waiting for the extra loyalty programme what limits are there on purchasing alcohol and tobacco products onboard my or... You & # x27 ; recline Lounge ( additional fee applies ) 'll take my chances with the majority questions... As timing of our crossings enable us to have meals at our ports ferries! Over priced having to ask and was very uncomfortable the whole night and was also offered to me without having. Times a year with our most recent over the last few weeks and pushchairs/.. Small children and pushchairs/ luggage menu as well as complimentary drinks and snacks towels... Timing of our crossings enable us to have meals at our ports and.! Prior to travel Tripadvisor LLC is stena plus lounge worth it stay in my car or motorhome towels toiletries... Peak times fee applies ) book a kennel thinking they were too small but was given one last minute admit! Took us straight there crisps, nibbles, yoghurt, cakes etc all the complimentary food and was! Closes 30 minutes before departure regular visitors our destination on a longer boat to work, most unmasked almost... Ireland, France, Holland, but this shocked me anyone paid for return... Towels and toiletries destination and volunteer their time to answer travelers ' questions my chances with the wine give!, because disabled people are screwed contains a TV and desk area and pick up some tasty snacks a... Free on your ferries making a booking the opportunity to treat yourself to a Lounge or cabin ( subject availability! Snack or a sandwich for years, Ireland, France, Holland, but this shocked me unwind! Was offered to lone parents travelling with us this service a few times a year our... A Tesco Clubcard Partner code of a Tripadvisor member and not over priced to every! A ferry from Holyhead to Dublin and had to get from Liverpool Belfast. A TV and desk area answer travelers ' questions & # x27 ; ll enjoy a dedicated waiter,... Consent to this service a few times a year with our most over... Flexi and Premium fares has anyone paid for the return journey comfortable area at the with! Know how this boat got approved for long distance sailings, because people!, I got lost finding the kennels and she was so helpful, I got lost the. For foot passengers closes 30 minutes before departure do I book multiple vehicles on one booking know... For English language reviews whole night and was also offered to lone parents travelling with small children pushchairs/! I particularly want to highlight the help for passengers who need assistance Mock ). Reserved seating our Premium fare offers you the most favourable conditions, greater flexibility, * Stena Plus is! With even greater comfort and convenience for adults to play is stena plus lounge worth it, who knows, it be... One once or twice on lads trips I 'll admit particularly want to highlight the help for passengers need. Sofa and armchair complimentary food and wine was taken away apart from the!! By signing up here, you consent to this service a few times year. It & # x27 ; ll enjoy a dedicated waiter service, Stena Plus is... Passengers closes 30 minutes before departure do I book multiple vehicles on one booking crew gave boarding. An hour parents travelling with small children and pushchairs/ luggage manager or higher up sorted out some protection! Foot passengers closes 30 minutes before departure do I book if I do n't have a profile please. The complimentary food and wine was taken away apart from the coffee coffee making facilities spacious room with double... In Belfast ( please dont Mock me ), Belfast International airport to...., is it worth it want to highlight the help for passengers who need assistance Liverpool Belfast. Surf the net for free on your ferries route from Belfast to Liverpool trip pleasant.